FAQ

We usually estimate 20 working days to complete a 7 pages website in one language. However, an E-commerce website takes longer and time shall be gauged on demand.

Therefore, website execution time depends on below factors :

• the website project is : a redesign? or a  brand new website?
• your ideas require complex coding
• you provide us the content gradually (the best is to send us all the content at once)
• you wish SEO to be included in the package
• your website should be multilingual
• and more

ShineBright offers 1 YEAR HOSTING with Godaddy.  Nonetheless, we are happy to advice our clients with the most suitable web hosting provider (considering the budget and needs).

Furthermore, if you decide to accept the hosting we suggest, we will kindly remind you in advance to renew your subscription with us. Moreover, if you already have a website with another provider, we can migrate your website on your chosen hosting provider – However, this action will be charged.

It’s not always easy to understand what a web agency means in terms of “number of pages included in a package“.

Here is an example. Tiago wishes to have a 5 pages website:

• home page
• about page
• product page
• gallery (with pictures)
• contact page

Let’s precise that his website is not an e-commerce website. Now, if Tiago decides that he needs a subpage to his product page because he needs to categorize some products (example: trousers/shoes or T-shirts), each subpage will count as an extra page.

The website page duplication for each language does not include translation work. *please note that we can translate content for you in FR/GER/ENG and ES but this will be charged separately*

Pricing for an additional language is on demand and depends on:

• the website complexity
• e-commerce or not

We take care of your website backup (structure and content) the first year. We DEEPLY RECOMMEND that you take an EXTRA SECURITY MEASURE with your web hosting provider – backup package can roughly start as from 60$/year. It’s quite affordable and secure.

WHY? ShineBright will mostly restore the website to the stage when we delivered your final website. All additional design or content amendments that occured after the website completion will not be included in our backup. Unless otherwise requested (extra fees).

Creating a brand experience that inspire and boost people to engage with you is our commitment.

A basic, comprehensive visual identity will include the following:

• Logo
• Color palette
• Fonts and typography
• Photography
• Illustration
• Iconography
• Interactive elements
• Web design
• and more…

Those elements are simply essential to ones’ brand success.

We believe that each business should have a strong and driving brand ID that is able to evolve with future business progression and growth. Therefore, we’re seeking for a deep understanding of your brand in order to deliver the most efficient brand ID experience.

To begin with, SEM (Search Engine Marketing) is the umbrella term for SEO (Search Engine Optimization) and SEA (Serach Engine Advertising).

SEO allows a website to improve its ranking and visibility in the natural indexing on search engines like Google or Microsoft Edge. It’s a long term investment that any new company/brand should not neglect from the start. Search engine optimization is important because every searching engines are ranking websites according to their quality, navigability, content and reputation level. A website with poor SEO will have more difficulties to rank in the first searching pages results. Therefore, you need to adapt your keywords, meta tag and tag lines. But this is just a minor aspect of the entire SEO jargon & ranking work.

SEA is an additionnal tool that is frequently used by marketers. However, you need to have a defined budget on prior. SEA means that you will pay (fix pay /on the click or else) the advertising partner – For example : you sell top deal products and you decide to promote those on an ebay page because that is where customers with lower budget like to look out for good deals.

SHINEBRIGHT MAKES AN SEO ANALYSIS, WRITES A REPORT AND COMES UP WITH A PLAN.

Even the smallest entity can now afford our services. Don’t hesitate to get in touch with us via the contact page.

We offer monthly & yearly maintenance plans that discharge you of the website maintenance burden.

Below a few examples of what we regularly update:

• install new plugins (if needed) and keep up-to-date the  existing ones
• resize images for web requirements
• upload documents, pictures, videos and content
• translate all your new content (FR/GR/EN or ES)
• fix any technical issues related to the website
• fixing plugin conflicts
• customizing small amendments (color of a link / text color/ text-alignment, etc.)

SHINEBRIGHT OFFERS SEVERAL SEO PACKAGES. Self-employed, start-ups and larger businesses can find their suitable package.

Here under an example of the SEO that we offer:

• Audit & technical optimization of your website
• Implement a web strategy to enhance natural indexing and web presence
• Content Strategy and shape an action plan
• Project management, coaching and instructions to your company’s team in regards to content creation
• Ranking follow-up and reporting

HOWEVER, WE RECOMMEND OUR CLIENTS TO TAKE ACTION ON BOTH FRONTS: SEO and SEA.

Don’t only count on natural (organic) indexing but also consider paid listings. Combining both, will increase your online presence and will boost your chances to turn your audience into devoted followers.

An E-commerce price line is difficult to forecast and alters according to below criterias :

• Number of products your company is selling (as we like to say “the more the merrier!”)

• payment methods (via PayPal, Stripe, Twint, or else)

• the countries to which you wish to export your products and therefore the type of mail (economic, express, DHL, FedEx, via drone ?)

• the digital strategy

• the type of functionalities you wish to offer your clients or your employees (eg: will employees have a different layout when they connect?)

• the website design layout (maybe your ideas require complex coding or expensive plugins)

• Do we have to buy pictures for your website and adapt it to the web or do you have an internal graphic designer who takes care of that?

• Will you need community management?

• Will your website include SEO (search engine optimization) or SEA (search engine advertising)?

• mailing (newsletters design and basis)

•  Will you need a regular maintenance? (update and technical issues solvings)

• etc.